Schaumburg, IL (RestaurantNews.com) Guest retention has become a growing challenge for restaurant brands with fewer than 1 in 5 guests visiting a 2nd time. Analyzing behaviors…
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Images by IRIS IRIS, the global provider of mobile F&B and guest experience platforms for the hospitality sector, today announces it has partnered with Coury Hospitality, the…
Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands…
Images by BookBoost Return on Experience, or ROX, is a way to measure how much value your business gains from creating positive experiences. According to PwC,…
It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry. While much has been rightfully said about use cases like…
Images by BookBoost Imagine this, a couple books a weekend stay, and instead of a generic confirmation from the hotel, they receive a tip about a…
Photo by Steven Van Elk on Unsplash The ability to build meaningful connections with guests is vital for the success of any hotel. When guests feel…
Images by Sabre Sabre Hospitality, a division of Sabre Corporation, a leading software and technology provider that powers the global travel industry, today announced an expanded partnership…
People booking hotel stays now look for something beyond basic comfort. They want their entire stay to support their well-being, from restful sleep to healthy meals.…
Images by SABA Hospitality The landscape of hotel dining continues to evolve rapidly, driven by technological advancements and changing guest expectations. The hospitality industry is increasingly…