Feb. 5, 2025City BBQ is partnering with Bikky, a customer data platform for multi-unit restaurants, to collect guest insights as it makes expansion plans.”I knew Bikky…
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Login and banking information was unaffected, Grubhub said. | Photo: ShutterstockDelivery company Grubhub on Monday said a hacker broke into its customer support system and gained…
PAS to Sponsor All Three 2025 Global Infor Hospitality Customer Days Events The hotel back office and accounting solutions expert and leading provider of Infor SunSystems…
Jan. 22, 2025Bikky, a customer data platform built for multi-unit restaurants, is helping Washington, D.C.-based Rasa gather and analyze customer data to better understand their guests.”With…
A panel at the upcoming Restaurant & Innovation Summit in Myrtle Beach, South Carolina from March 11 to 13 will examine how restaurants can leverage data…
Jan. 9, 2025Chicken brand Jollibee has selected Qualtrics to provide the feedback collection (through digital surveys), omnichannel analytics (analyzing unstructured feedback like store reviews or customer…
Nov. 20, 2024HungerRush, a provider of integrated restaurant management solutions, has launched Feedback, a new customer engagement tool designed to capture real-time insights from guests to…
To increase restaurant customer experience, focus on the basics. From ambiance and prompt service to ensuring strong leadership through great managers, this six tips will have…